![]() I rent an apartment and all USPS mail gets sent to a community mailbox outside. No Tracking Questions/Package Inquiries/Questions regarding delays at postal facilities Any images showing the above information will be removed. Image submissions should not show any personal information such as names, addresses, ACEID, phone numbers or e-mail addresses. Also be mindful of the images you post here. You are not obligated to answer customer inquiries, however, if you feel inclined to do so please be respectful. Please check out our Wiki page for more info.Įmployees: Be respectful of your fellow USPS employees and customers who may come here with a question. This is sent directly to your post office but it may take a day or two to receive a response. If you are unable to reach your post office by phone or visiting in person is not an option, you may try submitting a service request by way of e-mail. ![]() ![]() For concerns that need immediate attention it is suggested you visit your post office in person. Most problems and questions can only be answered by your local post office. Postal employees are not here to cater to customer inquiries and complaints. "The views expressed herein are my own and do not necessarily represent the views of the United States Postal Service."Ĭustomers: Please remember this subreddit is not official USPS customer service. Don’t worry though, in no State and as governed by Federal law, it is never permissible for the landlord to open, go through, or take your mail.The /r/USPS subreddit is not affiliated with the United States Postal Service. This is a fairly common law in many states where the landlord is the property owner. It is also worth noting here that in this scenario, the landlord is also permitted to have a key to the mailbox. When this case applies, it is again the landlord’s requirement to provide a key to the tenant. In this scenario, the landlord owns the property and is also responsible for providing a mailbox for each. The other common scenario, which can also be the same as above, will more often apply to rental homes, vacation properties, or smaller apartment complexes. That also means the landlord is required to give the tenant a mailbox key upon moving in. In these setups, it is also the landlord’s role to maintain and assign the mailbox keys. It is common practice for many rental properties to have a set of keys assigned for their lockable mailboxes. The law in many states requires that the landlord provide tenants with a lockable mailbox. These include situations when the landlord is required to provide a key, when the tenant is responsible for obtaining a mailbox key, and what you should know about each scenario. The bottom line is, the tenant should find out beforehand, as in before signing the lease or contract, exactly how the mail system is run. Additionally, the tenant may also incur a charge for a new mailbox key. That also means that the landlord does not control the mailboxes or is not the property owner. Some properties, however, will require the tenant to contact the US Postal Service for a key. Whenever a landlord provides a lockable mailbox, the landlord will typically be required to give the tenant a key. ![]() That can include questions such as does the landlord have to provide a mailbox key, or is that the tenant’s responsibility? It is the daily routine of checking mail and learning when mail runs and how the mailbox system works. That includes taking out the trash and knowing what day and how trash pickup works. These are the everyday and routine aspects of life. Anytime we move into a new rental property, development, or complex, there are certain things we must figure out.
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